VIP Hostesses are assigned to keep very important guests comfortable in every way. Image source: Fameworx.com

1. Casino Host Job Description
2. Casino Executive Host Job Description Interview

Bar Manager Barista Bouncer Casino Host Catering Manager Chef, Cooking and Food Preparation Cashier Floral. Thanks for your interest in the Senior Executive Casino Host position. Or working conditions associated with the job. Harrah’s Cherokee Casino Resort reserves the right to make changes in the above job description whenever necessary.

VIP Hostess Job Description Example

What Does a VIP Hostess Do?

The VIP hostess is responsible for tending to the needs of a company’s very important clients. Her job description usually entails spoiling and pampering clients who are considered very important persons, to ensure that they come back for more of the services being offered by the organization.

VIP hostesses are usually employed by hospitality and entertainment firms.

She is equally expected to have good rapport with the management team of the organization. Her disposition to duty will help the organization strike greater deals and obtain favor from related organizations and other big time clients.

The VIP hostess’ role also includes building customer loyalty and good will on behalf of her company; and ultimately, her duties will help the organization increase in revenue generation.

She makes VIP clients feel welcomed and comfortable, leading to the client taking more interest in the organization. She is required to improve on customer satisfaction.

She is the first contact the client makes with the organization; therefore, she is expected to greet them warmly as they come in and also to escort them to the specific department of the organization where they want to visit.

If she works in a restaurant, the hostess is expected to lead the VIP customers to their tables and also make the menu available to them. She will introduce the clients to the servers.

The VIP hostess work description also entails hearing and managing all complaints clients may have regarding the services offered by the organization; such responsibility falls more on her shoulders, especially if the manager is unavailable.

Simply put, she should see to it that customer, who are VIP, are given highly impressive service experience.

Her duties also include coordinating and supervising all activities of personnel working at the dining room.

She will see to it that the personnel are courteous, efficient, and fast in service delivery.

Other tasks and responsibilities that make up her job description include scheduling duties, managing dining reservations, and arranging parties in the event any of the clients have special occasions.

Casino Host Job Description

She is also saddled with the responsibility of determining the appropriate seating position for clients, depending on their number.

She will also ensure that the dining room is always kept clean and neat.

Some organizations may require her to discharge, hire, and interview personnel to be employed for the dining room.

She is also required to provide assistance in menu planning for the restaurant or club. She can be involved in scheduling work hours too.

She equally participates in keeping time records of personnel in the dining room.

Other functions she may perform also include collecting payment from clients and giving accounts to appropriate departments at the end of her shift.

VIP Hostess Job Description Example

If you are looking forward to working as a VIP hostess, here is a job description example detailing the kind of duties, tasks, and responsibilities you may be required to carry out on the job:

• Welcome VIP guests to the organizational and also bid them good bye when clients are leaving
• Deal with complaints made by clients in efficient manner
• Ensure VIP clients enjoy themselves throughout their stay within the premises
• Inform VIP guests about details of the services provided
• Act as escort for VIP clients to and from their seats
• Get adequately informed about facilities in the organization
• Liaise with the supervisor, and also provide the later with detailed report about events and activities
• Keep clients happy all through their stay to ensure they come back for more patronage
• Provide clients with rather personal attention to ensure they have the best of the amenities and satisfactions the organization has to offer.

VIP hostess Resume Preparation

A resume is a document you will need to prepare and present to employers when searching for a new job as VIP hostess.

Casino Executive Host Job Description Interview

To make a good resume to stand you out from other people seeking the job too, you need to use the right information in making the different sections of the resume to get employers’ attention.

For example, the sample job description presented above contains the right information you can use in creating the job experience section of the resume, which tell the employer you have a record of carrying out duties and responsibilities of the role with other companies.

Requirements –S kills, Knowledge, Abilities – for VIP Hostess Job

To be successful working as a VIP hostess, you will need to possess a number of skills, knowledge, and abilities. These have been proven to help boost the performance of individuals who work as hostess to VIP clients in the hospitality sector, they include:

• Education: Associated degree in hotel management may be required. No specific educational qualification is compulsory
• Possess very strong interpersonal relationship and skills
• Catering or hospitality experience will be added advantage
• Possess excellent writing, verbal, and public speaking skills
• Perfect time management skills to ensure services to guests are not delayed
• Possess good interpersonal skills
• Possess vibrant attitude and amicable personality
• Ability to adapt easily to the requirements and guidelines of the organization
• Ability to learn fast on the job
• Possess pleasant personality and enthusiastic attitude
• Possess top-notch skill in customer service
• Ability to work flawlessly and effortless under stress and pressure.

VIP Hostess Skills for Resume

To make the skills section of your resume captivating to employers, you can use the above skills and other usually required attributes of VIP hostesses needed by employers when hiring into the position.

You can be sure that your skills section will make a lot of sense to employers because those are the things they are looking for in applicants for consideration for appointment as VIP hostess.

You may need to pass a job test to be hired for a position, improve your chances of making high scores today!

Job Assessment Tests: How to Top Your Competition

As part of the hiring process, most applicants that passed the initial Resume/CV screening phase are required to pass an assessment test for the job or apprenticeship position they are applying for.

The goal of this phase is to determine if the candidate has the appropriate set of skills and qualities to excel on the job.

Find out the tests you will be needing to take for the position you are applying for; get lots of success proven Practice materials to prepare with now: Sure way to make high scores in job tests.

Many casinos, especially the larger ones, employ a team of casino hosts whose sole job is to make players happy and assist them in getting the most out of their experience with the casino, within reason, and sometimes even beyond reason depending on the value of the player.

Casino hosts work for the marketing department of a casino, and marketing is what they do. The idea here is to develop relationships with higher value players so that they not only stay at your casino longer, they come back more often, and they hopefully play less or preferably not at all at competing casinos.

So as marketing agents, their role is to provide extra value, reasons to play with them, and these reasons go beyond the normal features of the casino or even the players club. Pretty much all casinos have a players club which reward players based upon their play, and casino hosts pick up where that leaves off and provide additional value, incentives, and special to very special treatment.

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As a rule, casino hosts server higher value players, not necessarily the huge ones, the whales, but certainly players that the casino finds to be very desirable. How desirable does vary by casino, and it is probably easier to get assigned a casino host at a smaller casino or one that doesn’t tend to attract a lot of high rollers than at one of the higher end casinos on the Las Vegas strip, where your more modest play will get rewarded but won’t be enough to get the personal treatment a dedicated casino host can offer.

The higher your value as a player, meaning the more you bet in total, the better treatment you will get, and while this is true for all players really, where you can earn yourself things like discounts off meals or tickets at the casino resort, or even free meals or tickets if your play warrants it, or even be able to stay there for free, we’re talking bigger than that really, when having your meals and room comped doesn’t do quite enough for you and you deserve more.

So we’re talking fairly high rollers here generally, those who would typically use $100 black chips and up, and have a pretty good stack of them, and preferably a nice line of credit to buy more.

How You Get Assigned A Casino Host

Higher rollers at casinos often don’t bring money actually, they are given credit lines and are expected to pay back losses within a set period, depending on the arrangement.

Not surprisingly, this is a more effective way to part big players with their money as this tends to have them risking more than they perhaps would if they just brought a bankroll to play with.

Based upon how much of a credit line you get approved for, if it’s a worthy sized one, you may get assigned a casino host right off the bat, especially if we’re talking a real large sum here. The bigger players, the whales, who are good for a million or more a trip, don’t have to ask, casino hosts will aggressively pursue you if you are in this category, and the competition for these players is pretty fierce as you might imagine.

Other than that, as a rule if you are playing at a casino and wondering whether or not you merit being assigned a host, typically they will find you, not the other way around, and casinos are well on top of your play if you are in the players club, and you can bet that big enough play for this will not go unnoticed.

However, one is free to ask to be assigned a host if they feel like they may warrant one, and at some places more modest players may get treated to this extra service.

What Casino Hosts Do

A casino host may be called upon to do a lot of things, with the lengths they are prepared to go for you, for the most part anyway, limited only by one’s imagination and one’s value to the casino.

They are there to assist you, that’s their only job actually, although keep in mind that they do report to the casino so they have to justify both their time and their spending the casino’s money to their bosses, so you have to be worthy of this special treatment.

To the extent that you are though, casino hosts can do anything from helping you book your dinner and show reservations, to just about anything. Some of the requests can be quite strange, like the player who had a fetish for urinating on walls, and so his host provided that opportunity to him as requested.

Sometimes casinos have special events where you have to be a VIP to even be invited, and the bigger VIPs get even better special treatment, such as things like ringside seats, or invitations to private parties.

If you’re worth it, you may be treated to one of those very expensive villas that you might see at a casino’s site, although it might be very difficult to impossible to book them, because they are often kept for these huge players to stay at for free as a token of the casino’s appreciation for their play.

Some of these accommodations run five figures a night, so you can get an idea of how big this stuff goes from that.

Given that casino hosts often actively recruit players, in addition to providing all they can at the casino, the hosts themselves may propose deals, such as an expensive trip to an exotic location, where the casino host himself or herself may accompany the player on and continue to take care of the player’s needs while they vacation together.

Of course any problem a player may have is sent to the casino host, who sometimes go a long way to resolving them. It doesn’t even matter if the request is reasonable or not, for instance one casino got in trouble with gaming authorities when it was discovered that they were permitting late bets from a player, the player felt that he deserved to make these late bets and he was important enough that even this sacred rule was broken for him.

There’s also a lot of babysitting that goes on with this job, especially given that some big players act in ways not considered appropriate, like throwing temper tantrums, and your job is to help keep them out of trouble and smooth things over as much as possible, because after all, these are valuable players.

Having a casino host though is definitely a very nice perk that will almost certainly make your stay at a casino better, and you get to decide what better means for the most part.